GENERAL PROVISIONS
The online shop available at the Internet address www.akademiabeautyzoom.pl is run by the company Akademia Beauty Zoom N. Koziróg-Şahin, M. Zduńczyk S.C. at ul. Grzybowska 80/82, 00-844 Warsaw NIP 7011047285, phone: +48 662 664 933, e-mail: akademiabeautyzoom@gmail.com, registered in the Central Register and Information on Business Activity conducted by the minister responsible for economy.
These terms and conditions apply to contracts concluded via the www.akademiabeautyzoom.pl website.
- Definitions:
- a) Online shop - the Seller's online shop available at www.akademiabeautyzoom.pl.
- b) Rules and Regulations - these Rules and Regulations of the Internet Store referred to in Article 8 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2002 No. 144, item 1204, as amended),
- c) Seller Academy Beauty Zoom N. Koziróg-Şahin, M. Zduńczyk S.C. at ul. Grzybowska 80/82, 00-844 Warsaw NIP 7011047285, phone: +48 662 664 933, e-mail: akademiabeautyzoom@gmail.com, registered by the Minister of Economy in the Central Registration and Information on Business Activity.
- d) Buyer - a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity, a natural person running a business, a legal person or an organisational unit without legal personality, who uses services provided electronically by the Seller,
- e) Registration Form - a form available in the Online Shop which enables the creation of an Account,
- f) Account - a set of resources in the Seller's IT system, marked with an individual name (login) and password provided by the Buyer, in which the Buyer's data are stored, including information on Orders placed,
- g) Order Form - a form available in the Online Shop which enables the Buyer to place an Order and its execution without the need to create an Account,
- h) Order - the Buyer's declaration of intent constituting an offer to conclude a contract of sale of a Product with the Seller,
- i) Sales contract - a contract of sale of a Product within the meaning of the provisions of the Civil Code (Journal of Laws 1964 No. 16, item 93 as amended), concluded through the Internet Shop in the Polish language,
- j) Product - a movable item available in the Online Shop which is the subject of a sales contract between the Buyer and the Seller,
- k) Special Product - a movable item available in the Online Shop, which is the subject of a sales contract between the Buyer and the Seller and which, due to its individual characteristics (e.g. availability only on an individual order), is subject to special sales rules,
- l) Basket - a virtual tool that allows the Buyer to aggregate the selected Products prior to their purchase and to calculate their value. When selecting Products, the Buyer is free to manage the contents of the basket by adding more Products to it or removing them from the basket,
- m) Promotion - a strictly time-limited price discount on selected Products, which are the subject of the sales contract between the Buyer and the Seller,
- n) Proof of purchase - a receipt, invoice or other proof of purchase of the Product,
- o) Newsletter - a service provided electronically by the Seller, which consists in enabling interested Buyers to automatically receive to the e-mail address provided the most important information related to the Online Shop.
- The services provided electronically by the Seller consist of:
- a) enabling an Account in the Online Shop,
- b) to enable the conclusion of a Sales Contract by filling in the Order Form,
- c) the Newsletter.
- Before completing the Registration Form and creating an Account, the Buyer is requested to read and accept the Terms and Conditions. The agreement concerning the maintenance of an Account in the Online Shop is concluded for an indefinite period and does not entail any financial obligations for the Buyer. The agreement may be terminated at any time by deleting the Account in the Online Shop or by the Buyer sending a cancellation notice to the Seller's e-mail address: akademiabeautyzoom@gmail.com.
- The Internet Store may organise Promotions for selected Products from the shop's offer. The rules of the promotion are decided by the Seller and made public on the website of the Internet Shop.
- Advertisements, Seller's advertisements, price lists and other information about the Products provided on the website of the Online Store, in particular their descriptions, technical and usage parameters and prices, constitute an invitation to conclude a contract within the meaning of Article 71 of the Civil Code of 23 April 1964 (Journal of Laws 1964 No. 16, item 93 as amended).
- To successfully place an order in the online shop www.akademiabeautyzoom.pl A computer with a processor of min. 200MHz, 64MB RAM, a graphics card supporting 800×600 resolution and 256 colours and a web browser (Internet Explorer (version >= 6.0), Mozilla Firefox, Opera,Safari) as well as a keyboard or other pointing device, enabling correct completion of the electronic forms.
- The provisions of these Regulations are not intended to exclude or limit any rights of the Buyer, who is also a Consumer within the meaning of the Act of 23 April 1964 - Civil Code (Journal of Laws 1964 No. 16, item 93 as amended), to which he is entitled under mandatory provisions of law. In the event of any inconsistency between the provisions of these Rules and Regulations and the aforementioned regulations, these regulations shall prevail.
CONDITIONS FOR PLACING AN ORDER
- The prices given in the Online Shop are expressed in Polish zloty and are gross prices, including all components, including VAT and customs duties. However, the prices do not include possible delivery costs, which are indicated when placing an Order.
- The Buyer is informed of the total amount of the Order each time before the Order is made.
- Each Order is accompanied by a Proof of Purchase (fiscal receipt or invoice).
- The Purchaser who is not a consumer within the meaning of the Act of 23 April 1964 - Civil Code (Journal of Laws 1964 No. 16, item 93 as amended), for the purpose of executing the Order authorises the Seller to issue an invoice without the recipient's signature.
- The Buyer may choose one of the following payment methods for the Products ordered:
- payment by regular or online transfer to the Seller's bank account,
- payment by payment card - Visa, Visa Electron, MasterCard or Maestro,
- payment on delivery. The choice of payment is made by the Buyer when placing the Order.
- The choice of payment is made by the Buyer when placing the Order.
- If the payment method referred to in point 5 a) of this paragraph is selected, the Products are dispatched when 100% funds are credited to the Seller's account. Bank account number 16 1160 2202 0000 0005 0081 4620. If the payment method referred to in point 4 b) of this paragraph is selected, the Products are dispatched when 100% has been positively authorised for the value of the Order.
- If the payment method referred to in point 4 c) of this paragraph is selected, the Products are dispatched immediately, no later than 48 hours after the Order is placed by the Buyer (this applies if the Product is in stock).
- In the case of selection of the payment method referred to in points 4 a), b) of this paragraph, if the Buyer fails to make payment within 7 days from the date of confirmation of the Order, the Seller shall call upon the Buyer to make payment. If the summons is ineffective, the Seller shall have the right to cancel the Order, informing the Buyer thereof by e-mail or telephone.
DELIVERY
- The Buyer may choose the following method of collecting the ordered Products or Services:
- a) personal collection of ordered Products after prior consultation with the Seller - Monday to Friday from 10:00 to 16:00.
- b) in the case of a Virtual Product, delivery to an e-mail address is possible
- The delivery address is provided by the Buyer when placing the Order.
- Delivery costs shall be borne by the purchaser.
- Shipping costs are calculated according to current price lists and depend on the weight and size of the parcel. The Buyer is informed of the shipping costs when placing the Order. In the case of shipping outside of the country, the shipping cost is determined individually based on the estimated weight of the parcel and the country of destination.
- The Seller undertakes to supply the Buyer with Products free from defects.
- The Buyer undertakes to take back the Product sent.
- In the case of shipment of the Product to a Buyer who is not a Consumer within the meaning of the Act of 23 April 1964. - Civil Code (Journal of Laws of 2014, item 121 as amended), the moment the Product is released and the danger passes to the Buyer (not being a Consumer) is the moment the Product is handed over to the carrier by the Seller.
ADVERTISEMENT
The Buyer, who is not a Consumer within the meaning of the Civil Code Act (Journal of Laws No. 16, item 93 as amended) is obliged to check the consignment in the presence of the courier. If the Products are found to be missing or damaged, a damage protocol should be drawn up, which will be the basis for considering the complaint.
In the case of consumers, the Seller recommends checking the parcel in the presence of the courier. Failure to check the consignment does not stop a possible complaint, although if such verification is made, the complaint procedure will be considerably improved.
If the Product is found to be defective, the Buyer is obliged to inform the Seller.
The complaint should include a description of the defect in the Product, the date on which it occurred and the Buyer's request. The Product to be complained about must be accompanied by the Proof of Purchase or its copy and the completed: complaint form - send it by e-mail or print it out and enclose it to the package with the complaint.
The Buyer is obliged to send back the advertised Product at his own expense. If the complaint is upheld, the shipping costs will be refunded.
Complaints should be addressed to:
Beauty Zoom Academy N. Koziróg-Şahin, M. Zduńczyk S.C.
80/82 Grzybowska Street,
00-844 Warsaw,
POLAND
If the data or information provided in the complaint needs to be supplemented, the Seller will ask the complainant to supplement the complaint in the indicated scope before considering the complaint.
The Seller undertakes to respond to the complaint submitted by the Purchaser within 14 days. If the Seller fails to respond within the period specified in the preceding sentence, the complaint shall be deemed justified.
The Seller shall be liable under the warranty if the defect is discovered before the lapse of 2 years from the delivery of the Product to the Buyer.
Slight differences resulting from the individual settings of the Buyer's computer - and in particular the monitor - cannot constitute grounds for a complaint about the purchased Product.
The Seller excludes the application of the provisions of Title XI, Section II of the Act of 23 April 1964. - Civil Code (Journal of Laws of 2014, item 121 as amended) when dealing with buyers who are entrepreneurs (B2B).
GUARANTEE
The products offered in the Online Shop are covered by a guarantee provided by the Seller.
Details of the warranty procedure can be found on the warranty card enclosed with the Product.
The guarantee does not exclude, limit or suspend the Purchaser's rights under the Seller's liability for physical and legal defects of the Product within the scope defined by the Act of 23 April 1964 - Civil Code (Journal of Laws 1964 No. 16, item 93 as amended).
WITHDRAWAL FROM THE CONTRACT
- The Buyer, who is a consumer within the meaning of Article 221 of the Civil Code (Journal of Laws No. 16, item 93, as amended), has the right to withdraw from a contract concluded at a distance, without stating a reason, within 14 days of receiving the Product.
- The Buyer shall not be entitled to the above entitlement in the following cases:
- (a) the provision of services, if the Seller has performed the service in full with the express consent of the Buyer, who has been informed before the performance starts that he will lose his right of withdrawal after the Seller has performed the service,
- (b) contracts relating to services for which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the end of the withdrawal period,
- c) contracts whose object of performance is a non-refabricated item produced to the buyer's specifications or intended to meet the buyer's individual needs,
- (d) contracts for goods which are perishable or have a short shelf life,
- e) contracts whose object of performance is an item supplied in sealed packaging which cannot be returned after opening for health or hygiene reasons, if the packaging has been opened by the purchaser after delivery,
- (f) specific contracts for goods which, by their nature, are inseparable from other goods after delivery,
- g) contracts for the provision of alcoholic beverages, for which the price has been agreed upon at the conclusion of the Sales Contract and delivery can only take place after 30 days and the value of which depends on fluctuations in the market over which the Seller has no control,
- (h) contracts in which the Buyer has expressly requested that the Seller come to him to carry out urgent repairs or maintenance. If the Seller provides in addition other services than those requested by the Buyer or supplies items other than the spare parts necessary for the repair or maintenance, the Buyer shall have the right to withdraw from the contract with regard to the additional services or items,
- i) contracts for the provision of sound or visual recordings or computer programs supplied in sealed packaging if the packaging has been opened by the purchaser after delivery,
- (j) the supply of newspapers, periodicals or magazines, with the exception of a subscription contract,
- (k) contracts concluded by public auction
- (l) contracts for the provision of accommodation, other than for residential purposes, transport of goods, car rental, catering, services relating to leisure, entertainment, sporting or cultural events, if the contract concluded specifies the date or period of the service to be provided,
- (m) contracts for the supply of digital content not recorded on a tangible medium if the performance has begun with the express consent of the Buyer before the expiry of the withdrawal period and after the Seller has communicated the loss of the right of withdrawal.
- For an effective withdrawal from the contract as referred to in point 1 of this paragraph, it shall be sufficient for the Buyer to make a written declaration by email or post within the statutory 14-day period ascribed to it from receipt of the delivery.
- When withdrawing from the contract, the Buyer is obliged to return the Product together with the Proof of Purchase or a copy thereof within 14 days from the date of the withdrawal in an unaltered condition.
- The shipping costs for the returned Product shall be borne by the Buyer.
- The Buyer shall be liable for any diminution in the value of the Product resulting from use beyond that which is necessary to ascertain the nature, characteristics and functioning of the Product.
- The Seller guarantees the return of the price of the Product from the Buyer immediately, no later than within 14 days.
- The Seller shall refund the payment using the same method of payment used by the Buyer, unless the Buyer has expressly agreed to a different method of refund that does not incur additional costs for the Buyer.
- If the Buyer has chosen a delivery method other than the cheapest ordinary delivery method offered by the Seller, the Seller shall not be obliged to reimburse the Buyer for any additional costs incurred by the Buyer.
- Returns of Products on withdrawal, sent at the Seller's expense or cash on delivery will not be accepted.
- The provisions of this paragraph do not apply to Buyers who are not consumers within the meaning of Article 221 of the Civil Code (Journal of Laws No. 16, item 93, as amended), i.e. persons performing legal transactions directly related to their economic or professional activity.
PROTECTION OF PERSONAL DATA
- When filling in the Registration Form and creating an Account, the Buyer is asked to agree to the processing of personal data by the Seller, in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws 1997 No. 133, item 883).
- Personal data shall be processed by the Seller solely for the purpose of providing the services referred to in §1 item 4 hereof.
- The Buyer's personal data will not be disclosed to other persons or institutions for marketing purposes without the Buyer's express consent.
- The Buyer has the possibility to access personal data concerning him in order to verify, modify or delete it from the Seller's database.
- Detailed information on the protection of the buyer's personal data can be found in the online shop's privacy policy www.akademiabeautyzoom.pl.
COPYRIGHT PROTECTION
- All photos of Products and other materials (including texts, graphics, logos) placed on the website of the Online Shop www.akademiabeautyzoom.pl are the property of the Seller or have been used by the Seller with the consent of third parties who hold copyrights to them.
- It is forbidden to copy photographs and other graphic materials and to use reprints of texts from the website of the online shop www.akademiabeautyzoom.pl, including making them available on the Internet, without the written consent of the Seller or any other third party holding copyrights to them.
- It is also forbidden for external parties to download images from the website of the online shop www.akademiabeautyzoom.pl and to use them for marketing and commercial purposes.
- The use of any of the aforementioned materials without the written consent of the Seller or any other third party who holds copyrights is illegal and may give rise to civil and criminal proceedings against the perpetrators.
FINAL PROVISIONS
- The Seller reserves the right to introduce restrictions on the use of the Online Shop due to its technical service, maintenance work or work on improving its functionality. At the same time, the Seller undertakes to make every effort to ensure that the aforementioned interruptions take place during the night hours and last as short as possible.
- The Seller reserves the right to amend the Terms and Conditions. Amendments shall come into force at the time expressly indicated by the Seller, but not earlier than 7 days after their announcement. Orders placed prior to the entry into force of the changes referred to in the previous sentence will be fulfilled on the terms and conditions in force at the time of their placement.
- Any disputes between the Parties shall be settled amicably or in the presence of an independent and impartial mediator. The Consumer may also make use of out-of-court complaint and redress procedures. Wishing to make use of the possibility of amicable resolution of disputes concerning online purchases, the Consumer may also submit his/her complaint via the EU online ODR platform, available at: http://ec.europa.eu/consumers/odr/.
- If it is not possible to resolve a dispute amicably, including through mediation, the Court's jurisdiction will be determined according to the rules generally applicable in the Republic of Poland.
- In matters not covered by these Terms and Conditions, the relevant provisions of Polish law, in particular the Act of 23 April 1964 - Civil Code (Journal of Laws 1964 No. 16, item 93, as amended) and the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, item 827.) and other relevant provisions shall apply.
- The regulations are effective as of 09.09.2016.
INFORMATION - UNIDENTIFIED DATA
We would like to inform you that we may process your personal data as de-identified data in the course of our activities, in particular as part of our contacts.
The administrator of your personal data provided to us through correspondence, telephone conversations or personal contact with our employees is Beauty Zoom Academy N. Koziróg-Şahin, M. Zduńczyk S.C. at ul. Grzybowska 80/82, 00-844 Warsaw NIP 7011047285, telephone: +48 662 664 933, e-mail: akademiabeautyzoom@gmail.com,
The administrator does not take steps to identify the contact persons of our employees. The data stored on our servers, in particular email correspondence, are secured and are not made available to third parties.
We inform you that in relation to the processing of your personal data, you have the right to:
access stored data, request deletion of data stored on our servers, object to processing, request restriction of processing;
lodge a Complaint with the PUODO if you believe that your data is being unlawfully processed by us.
The controller has the right to refuse to exercise your rights if: it is impossible or exceedingly difficult to locate and establish your data on the server and the establishment of the data would be time-consuming and involve disproportionate means, a request for erasure, an objection to the processing, or a restriction of the processing would violate the purposes pursuant to which you are contacting us.
Data on our servers, in particular email correspondence, is stored for a period of 10 years.
Get in touch with us!
Need more information. Get in touch with us.
Address:
Beauty Zoom Academy
80/82 Grzybowska St.
00-844 Warsaw
Training department:
Funding department: